privacy policy
Yaffa Publishing Group
The Commonwealth Privacy Act 1988 and general law place stringent
requirements on companies to treat any information provided by the
general public as confidential. Yaffa Publishing Group recognises this
need and takes very seriously its responsibility to protect and maintain
the security, privacy and accuracy of personal information.
Collection Yaffa
Publishing Group collects only that information which is necessary for
the conduct of our business relationship with you. Conduct of that
business relationship includes not only the supply of magazines and
electronic media, other related products and services, but also the
management of business transactions entered into with us, administration
of any accounts you have with us, informing you of current and future
magazines, other related products and services which may be relevant to
you, and your participation in competitions or other similar activities
organised by us. Some of the information we collect, for example on your
use of our websites, may be used to improve our services to you and
monitor performance. The information we collect is dependent on the
purpose for which it is collected. Generally, for supply of magazines
and other related products or services it will include, name, delivery
address, billing address, contact details, details relevant to effect
payment e.g. bank account details, credit card details. If you have a
credit account with us we may also collect personal details, bank
account details, and financial details. We collect the information we
require in the following ways;
- from you directly when you
provide information either over the phone, in a form or submit details
through our websites;
- from publicly available sources
-
from third parties such as your representative/s, credit reporting
agencies, third parties related to Yaffa Publishing Group
- from
your use of our websites. The information collected from your use of our
websites may or may not identify you. It may include the type of
internet browser used by you, operating system used by you, address of
referring site, your IP address and clickstream information. Cookies are
pieces of information that our website sends to your computer while you
are browsing our sites. These pieces of information allow your browser
to utilise some of the features of our sites. We use both session ID
cookies and persistent cookies. Most web browsers are set by default to
accept cookies. If you reject cookies you will be unable to take
advantage of some of the features of our websites.
Use and Disclosure
We use your information to carry out our business with you, to
facilitate our financial dealings with you, for promotion and direct
marketing of our magazines and other related products and services to
you, internal product/service analysis, and to comply with applicable
laws and regulations. In relation to any promotional or direct marketing
messages sent to you by us via email, in accordance with the Spam Act
2003, these messages must;
- be sent with your consent. (You may
give express consent, or consent may be inferred from your conduct and
existing business or other relationships),
- contain accurate
information about the person or organisation that authorised the sending
of the message, and
- contain a functional ‘unsubscribe’
facility to allow you to opt out from receiving messages from us in the
future.
We disclose information to the following organisations or
individuals when and to the extent necessary to conduct our business and
comply with applicable laws and regulations;
- Government and
Regulatory authorities, as required or authorised by law,
- The
company’s professional advisors (including legal and accounting firms,
auditors, consultants and other advisors)
- Third party service
providers we may engage to provide administration, technology, auditing,
mailing, printing or transport services. We take reasonable steps to
ensure that such third party service providers exercise the same
standard of care as us in handling your personal information.
Security and Maintenance
We have well documented and understood processes for the security of
all data whether in physical or electronic form. Security of information
is a high priority to us. Access to, and manipulation of, information,
both physical and electronic, is controlled using systems (electronic
and manual) which are current and in line with industry standards. Our
systems are regularly reviewed to ensure that the highest standards
possible are maintained. Only those employees performing services or
tasks relevant to your business with us have access to your information.
This includes those employees involved in direct marketing. Information
collected via the website is stored securely by authorised third
parties and will only be accessed by authorised personnel. We take all
reasonable steps to ensure that your information is de-identified or
destroyed when it is no longer required by us. As a general rule we are
legally required to keep information for seven years, however this may
vary depending on specific legal requirements or our business needs. We
take all reasonable steps to ensure that your information is current and
accurate. To assist us in this regard we request that you notify us of
any changes to the information we hold on you.
Access and Correction
You can access and correct your personal details held by us by
contacting:
Yaffa Publishing Group
GPO Box 606 Sydney
NSW
2001
Tel: 02 9281 2333
